FREE Delivery on a single order over $200
- All orders are processed within 24 to 48 hours (on business days), when the order is received between Monday-Friday, before 12pm midday.
- Please note that during sale/promotional events, delivery may take longer than the specified delivery times.
TRACK YOUR ORDER
- Upon placing your order, a confirmation email will be sent to you confirming receipt of your order. A subsequent email detailing your tracking number will be sent once the order is dispatched.
- If you do not receive a shipping confirmation email within 24 hours, please email us at email@example.com
- If no one is present to accept the delivery, your purchase will be left in the most logical and secure location available or taken to the local post office. A card with pick up details will be left.
- Most metropolitan area deliveries are expected to arrive within 3 to 5 business days from the time of shipment.
- For regional areas and areas outside the metropolitan area, delivery is generally 4 to 7 business days.
Due to the cancellation of an increasing number of international flights and country specific lockdowns, overseas transit times may be delayed.
- New Zealand (10-20 working days)
- North America, Western Europe, Asia and the Pacific (21-28 working days)
- Rest of the world (25-30 working days)
- See our list of temporarily suspended international delivery locations due to COVID-19 here.
If you have any questions about your online order, please email us at firstname.lastname@example.org