Shipping Information

FREE Delivery on a single order over $150. Discount applied automatically at checkout. Australia and New Zealand customers only.

  • All orders are processed within 24 to 48 hours (on business days), when the order is received between Monday-Friday, before 12pm midday.
  • Please note that during sale/promotional events, delivery may take longer than the specified delivery times.

 

TRACK YOUR ORDER

  • Upon placing your order, a confirmation email will be sent to you confirming receipt of your order. A subsequent email detailing your tracking number will be sent once the order is dispatched. 
  • If you do not receive a shipping confirmation email within 24 hours, please contact us.

 

DELIVERY

  • If no one is present to accept the delivery, your purchase will be left in the most logical and secure location available or taken to the local post office. A card with pick up details will be left.
  • Most metropolitan area deliveries are expected to arrive within 3 to 5 business days from the time of shipment.
  • For regional areas and areas outside the metropolitan area, delivery is generally 4 to 7 business days.

International Delivery

Due to the cancellation of an increasing number of international flights and country specific lockdowns, overseas transit times may be delayed.

  • New Zealand (generally 10-16 working days)
  • North America, Western Europe, Asia and the Pacific (generally 10-28 working days)
  • Rest of the world (generally 14-30 working days)

If you have any questions about your online order, please contact us.